Privacy Policy

Law Office of Diaz & Nunez Elorza

Privacy Policy

Effective Date: July 11, 2025

At Diaz & Nunez Elorza, we understand the importance of your privacy. We are dedicated to protecting your personal information and ensuring that your interactions with us remain confidential.This Privacy Policy outlines the methods we use to gather, utilize, store, and protect your personal information when you engage with our website https://diazelorza.com/, submit inquiries, or engage with our legal services.

By accessing our website or submitting your personal information, you acknowledge and agree to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, we advise you not to use our website or services.

1. Information We Collect

We collect both personal and non-personal information to improve our services and ensure the best experience for our clients. The types of information we collect are outlined below.

A. Information You Provide Directly

When you contact us, either through our online forms or by email, or by phone, we collect the information you voluntarily provide. This may include:

  • Full name
  • Email address
  • Phone number
  • Details about your legal matter (e.g., case details, legal needs)
  • Preferred consultation date

This information is primarily collected through our Contact Us page or through other communication methods, such as emails and phone calls. It helps us understand your legal needs and respond promptly to your inquiries.

B. Automatically Collected Information

When you visit our website, our systems automatically collect certain technical data to enhance your browsing experience. This data includes:

  • IP address
  • Browser type and version
  • Device type (e.g., desktop, tablet, mobile)
  • Pages you visit on our website
  • Time spent on each page
  • Referring website (e.g., search engine or external link)
  • Date and time of access

This information helps us analyze how visitors interact with our website, allowing us to optimize its performance and improve user experience.

C. Cookies and Tracking Technologies

To personalize your experience on our website and track user behavior, we use cookies and other tracking technologies. These technologies help us:

  • Recognize returning visitors
  • Store preferences (e.g., form entries, contact details)
  • Track website engagement (e.g., pages viewed, time spent)
  • Optimize content and user interface based on usage data

Cookies are small text files placed on your device to enhance your experience. You have the option to manage or turn off cookies via your browser settings. Please be aware that turning off cookies may impair the performance of some features on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including providing legal services, improving our website, and maintaining communication with our clients. Here’s how we use the data we collect:

  • To respond to inquiries and provide legal consultations
  • To send case updates, status reminders, and notifications
  • To improve website performance and enhance user experience
  • To send relevant marketing communications (only with your consent)
  • To personalize content and services based on your preferences
  • To comply with legal obligations

We do not disclose, sell, or lease your personal information to any third parties for marketing purposes. We will only share your data when necessary to provide you with legal services or comply with legal requirements.

3. Third-Party Disclosure

Diaz & Nunez Elorza does not sell, lease, or disclose your personal information to third parties for marketing or promotional reasons. We value your privacy and maintain strict controls on how your personal data is shared. We may share your information with the following entities in the following circumstances:

  • Service providers who assist in delivering our legal services (e.g., document management services, IT support). These third parties are required to protect your data in accordance with applicable laws and agreements.
  • Legal obligations: We may release your personal information when legally obligated to do so, such as in response to a subpoena or legal request, or to comply with regulatory requirements.

Mobile Information

We understand the importance of privacy and security, especially when it comes to mobile communication.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Text and SMS Service

By providing your phone number to Diaz & Nunez Elorza, you agree and acknowledge that Diaz & Nunez Elorza may send text messages to my wireless phone number regarding case details, and ask for the documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP” to unsubscribe or “HELP” for further assistance.

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt-out at any time by replying with “STOP” to unsubscribe or “HELP” for assistance.

If you choose to opt-in verbally (either in person or over the phone), our staff will explain the terms of the SMS service and inform you that you can unsubscribe at any time by replying “STOP.”

5. Verbal Opt-In (Phone or In-Person)

Diaz & Nunez Elorza collects opt-in verbally from their customers. Customers may opt in to receive messages either in person at a physical location or over the phone when they call. When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that ‘Message and data rates may apply,’ ‘Message frequency may vary,’ and they can ‘text HELP for support or more information and STOP to unsubscribe at any time.’ They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

6. Data Security

At Diaz & Nunez Elorza, we take the security of your personal information seriously. We implement a variety of administrative, physical, and technical safeguards to prevent unauthorized access, use, or disclosure of your data. These measures include encryption, secure server technology, and access control policies.

While we strive to protect your personal data, no system is entirely secure. We cannot guarantee absolute security, but we make every effort to ensure the protection of your information.

7. Your Rights and Choices

As a resident of Florida, you have certain rights under state and federal privacy laws, including the Florida Information Protection Act (FIPA). These rights include:

  • Access to your information: You have the right to request access to any personal information we have stored about you.
  • Correction of information: If any of your personal information is incorrect or incomplete, you have the right to request corrections.
  • Deletion of information: You may request the deletion of your personal information, subject to legal obligations we may have to retain certain data.
  • Opt-out of marketing communications: You can unsubscribe from our marketing communications at any time by following the provided instructions in our emails or replying “STOP” to unsubscribe from SMS messages.

To exercise any of these rights, please contact us using the details provided below.

8. Compliance with Florida Privacy Laws

Diaz & Nunez Elorza complies with Florida’s privacy laws, including the Florida Information Protection Act (FIPA). Under this law, we take every reasonable step to safeguard your personal information from unauthorized access, disclosure, or destruction.

Data Security

We use technical and organizational measures to ensure that your personal data is protected against loss, misuse, or unauthorized access.

Breach Notification

In the unlikely event of a data breach, we will notify you promptly in accordance with Florida’s breach notification laws. This will include the nature of the breach and the steps we are taking to address it.

Consumer Rights

As a Florida resident, you are entitled to certain rights concerning your personal data, including the ability to access, correct, or delete your information. We fully respect these rights and will assist you in exercising them.

9. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to address changes in our practices, legal obligations, or other operational needs. All updates will be posted on this page, and the effective date will be updated accordingly. We recommend that you periodically review this Privacy Policy to stay updated on how we are safeguarding your personal information. By continuing to use our website or services, you agree to the updated terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us using the following details:

Diaz & Nunez Elorza
Website: https://diazelorza.com
Contact Page: https://diazelorza.com/contact-us
Phone: (305) 831-3002